Legal Documents

Khelo88 Terms & Conditions — The Complete Guide for Members

This page contains all the rules, terms, and conditions for using the Khelo88 platform. Please read through everything carefully before creating an account.

Last Updated: January 2026
Licensed
Available in Bengali
Safe & Transparent
Fair Rules

Key highlights of the Terms at a glance

Get a quick overview of the key points before reading the full details

Account Registration

You must be at least 18 years old to open an account with Khelo88. Registration must be completed with accurate information. Only one account per person is allowed.

Deposits & Withdrawals

Transactions are supported via all approved methods, including bKash, Nagad, and Rocket. Minimum deposit is ৳200. KYC verification must be completed before any withdrawal.

Bonuses & Promotions

All bonuses are subject to specific wagering requirements. Bonus funds cannot be withdrawn directly — a required amount of betting activity must be completed first.

Betting & Gaming Rules

Once confirmed, bets cannot be cancelled. If a match or event is cancelled, the stake will be refunded. Any form of fraudulent betting is strictly prohibited.

Account Security

Your password and login credentials are strictly confidential. Any suspicious activity on your account must be reported to Khelo88 immediately.

Responsible Gaming

Khelo88 supports responsible gaming. You can set self-exclusion, deposit limits, or a cooling-off period at any time.


Important Notice: By creating an account or using the Khelo88 platform, you are deemed to have fully accepted these Terms and Conditions. Please read the entire document carefully before using the platform for the first time.

01General Introduction

These Terms and Conditions ("Terms") form a legally binding agreement between Khelo88 ("we", "us", "the Platform") and the user ("you", "member"). Khelo88 is an internationally licensed online gaming platform offering Sports Betting, Live Casino, and other online gaming services in Bangladesh and select countries worldwide.

Although these Terms are published in Bengali, the legal basis relies on the English version. In the event of any dispute, the English version shall prevail. The Terms may be updated from time to time. Continued use of the platform following any changes will be considered acceptance of the revised Terms.

Khelo88 only provides services to residents of countries where online gaming is legally permitted or not prohibited. It is your sole responsibility to verify whether online gaming is legal in your country.

02Account Registration & User Eligibility

To open an account with Khelo88, the following conditions must be met:

  • Must be at least 18 years old, or the legal gaming age in your country — whichever is higher
  • Providing complete, accurate, and up-to-date personal information at the time of registration
  • Only one account may be registered per person — multiple accounts under the same name, IP address, or device are strictly prohibited.
  • Accounts may not be opened on behalf of or as a representative of another person.
  • All bets must be placed with your own funds, not those of a third party

The email address or phone number provided at registration is your primary account identifier. Keep it up to date, as important messages and security codes will be sent to that contact.

Khelo88 reserves the right to verify any account at any time. You may be asked to provide a copy of your National ID, passport, or driving licence for verification purposes.

03Age Verification & KYC Process

Khelo88 is committed to protecting minors from gaming. To support this, KYC (Know Your Customer) verification is mandatory.

The following documents may be required prior to withdrawal or after deposits exceeding a certain amount:

  • Proof of Identity: National ID (NID), passport, or driving licence
  • Proof of Address: Utility bill, bank statement (issued within the last 3 months)
  • Payment Method Proof: Screenshot or statement of the payment account used

Withdrawals may be held until KYC verification is complete. Once documents are submitted, verification is generally completed within 24–72 hours.

04Deposit & Payment Terms

The following payment methods are currently accepted on Khelo88:

  • BKash (Personal & Merchant)
  • Nagad
  • Rocket (DBBL Mobile Banking)
  • Approved bank transfers
  • Cryptocurrency (for selected members)

Key conditions for deposits:

  • Minimum deposit amount: ৳200
  • The maximum daily deposit limit depends on your account tier and verification status.
  • Deposits are typically credited to your account instantly
  • Deposits using third-party payment methods are not permitted
  • Khelo88 does not charge any additional fees on deposits, though your payment provider may apply their own charges.

If your deposit does not appear in your account within 30 minutes, please contact customer support via live chat and provide a screenshot along with your transaction ID.

05Withdrawal Policy

The following conditions apply when withdrawing funds from Khelo88:

  • Minimum withdrawal amount ৳500
  • Withdrawals are typically processed within 10 minutes to 24 hours
  • KYC verification must be completed
  • Withdrawals must be made to the same payment method used for the deposit
  • If your account holds a bonus balance, the wagering requirements must be met before a withdrawal can be made
  • If unusual betting patterns are detected, withdrawals may be held pending investigation

Khelo88 reserves the right to freeze any withdrawal and conduct an investigation if fraud or money laundering is suspected. Additional documentation may be requested in such cases.

06Bonus & Promotion Terms

All bonuses and promotional offers on Khelo88 are subject to specific terms and conditions. Accepting a bonus is considered automatic acceptance of its associated terms.

General terms for bonuses:

  • Wagering Requirement: Bonus amounts cannot be withdrawn directly. Each bonus requires a specific wagering amount (typically 5x to 30x) to be completed before withdrawal.
  • Duration: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
  • Game Restrictions: Some bonuses are only valid for use on specific games or betting markets.
  • Minimum Odds: Bets placed using bonuses generally require minimum odds of 1.5 or higher.
  • Abuse: If bonus abuse or manipulation is detected, the bonus and any associated winnings will be forfeited.

You have the option to decline a bonus offer. If you wish to deposit without a bonus, please notify customer support before making your deposit.

07Betting & Gaming Rules

The following rules apply to all betting and gaming activity on Khelo88:

  • Once a bet is confirmed, it cannot be changed or cancelled, unless Khelo88's own Cash Out feature is used.
  • If a match or event is cancelled, postponed, or incomplete, the stake for that bet will be refunded to the member's account.
  • Khelo88 reserves the right to void any bet placed at incorrect odds due to a system error or technical fault.
  • If your internet connection drops during live betting, any bet that has already been confirmed will be considered valid.
  • Placing multiple bets on different markets within the same event is permitted, however all bets may be voided if manipulation is suspected.
  • In a parlay or accumulator bet, if one selection is voided, the parlay will continue but that selection's odds will be calculated as 1.00.

For Casino and Live Games, each game's own rules apply. The RNG (Random Number Generator) is regularly verified through third-party audits.

08Prohibited Activities

The following activities are strictly prohibited on Khelo88 and will result in permanent account closure upon detection:

  • Opening or operating multiple accounts
  • Bonus Abuse
  • Match fixing or betting using insider information
  • Betting using robots, bots, or automated software
  • Money laundering or suspicious financial activity
  • Attempting to hack or gain unauthorised access to another member's account
  • Exploiting any technical vulnerabilities on the platform
  • Misconduct or threats directed at the customer support team

Khelo88 reserves the right to close any account and pursue legal action if prohibited activity is detected.

09Account Closure & Suspension

Khelo88 may temporarily or permanently close an account under the following circumstances:

  • In the event of a breach of terms
  • In the event of KYC verification failure
  • In cases of suspicious financial activity
  • At the member's own request (Self-Exclusion)
  • Under the direction of legal or regulatory authorities

Members may request account closure at any time. In such cases, any valid balance (excluding bonuses) will be refunded, provided KYC verification has been completed.

10Responsible Gaming

Khelo88 believes betting and gaming should be a source of entertainment, not financial hardship. With that in mind, we offer the following responsible gaming tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Loss Limit: Set a maximum loss limit for a specified period
  • Session Time Limit: Limiting continuous gaming sessions
  • Cooling-Off Period: A temporary break lasting anywhere from 24 hours to 6 weeks
  • Self-Exclusion: Option to self-exclude for a period of 6 months or permanently

For details on how to use these tools Responsible Gaming Visit the page.

11Privacy & Data Protection

Khelo88 treats the protection of your personal information as its highest priority. The data you provide is used solely for the following purposes:

  • Account Management & KYC Verification
  • Payment Processing
  • Customer Support
  • Relevant promotional communications (with the option to opt out)
  • Legal compliance

Your personal information is never shared with third parties, except where required for payment processing or legal purposes. For more details, please read our Privacy Policy Read.

12Changes to Terms & Contact

Khelo88 reserves the right to amend these Terms and Conditions at any time. For significant changes, users will be notified via their registered email or through a platform notification.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend checking this page regularly to stay informed.

For any questions or complaints regarding the Terms & Conditions, please contact us:

  • Email: support@khelo88.best
  • Live Chat: Available 24/7 in the bottom right corner of the platform

These terms and conditions were last updated in January 2026. Previous versions are available upon request via email.


Frequently Asked Questions about the Terms

Here are answers to the most common questions to help clear up any confusion

No. Only one account per person is allowed on Khelo88. If multiple accounts are found under the same name, on the same device, or from the same IP address, all associated accounts will be closed and any winnings may be forfeited.

The wagering requirement refers to how many times the bonus amount must be bet before a withdrawal can be made. For example, if you receive a ৳100 bonus with a 10x wagering requirement, you must place a total of ৳1,000 in bets before withdrawing. Each bonus's wagering requirement is clearly stated on the promotions page.

Withdrawal requests are typically processed within 10 minutes to 24 hours. However, first-time withdrawals may be delayed if KYC verification has not been completed. Slight delays may also occur during peak banking hours or on public holidays.

Yes. Any valid cash balance in your account at the time of closure (excluding bonus balance) will be refunded, provided KYC verification has been completed. If the account is closed due to a breach of terms, the refund will depend on the outcome of the investigation.

For significant changes, a notification will be sent to your registered email address and a pop-up notice will be displayed upon logging into the platform. You can also check the "Last Updated" date at the top of this page to see when changes were made.

Done reading? Get started now.

Open an account today with a clear understanding of Khelo88's rules. A safe, transparent, and enjoyable betting experience is waiting for you.

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